Support & Feedback

      1. Focus on potential: Emphasize the strengths in student writing rather than focusing on technical accuracy. When students feel their creativity is validated, they become more engaged and invested in the writing process. This approach fosters critical thinking, encourages risk-taking, and expands their intellectual curiosity. Shifting the focus from correction to potential helps create a supportive environment where all students can succeed, regardless of their skill level.

      2. Set clear expectations: Make sure students understand the rules, pace, and expectations before starting the game. Clear guidance helps reduce anxiety, especially for reluctant writers. You might want to remind them:

        • They must use their real names, but should avoid writing classmates’ names.

        • They will be anonymous to each other, but not to you.

        • If they feel stuck, they can use the tips or previews on the screen to spark ideas. The most important thing is simply to start writing!

        • After writing, they’ll vote on two anonymous texts from their team, and the top text from each team will be read aloud.

      3. Remember what it’s like to write: Even experienced writers face writer’s block. If a student struggles during one task, they may thrive in another. This is normal! If it becomes a pattern, check in with them to see if any barriers are holding them back. 

      For a full tutorial and activities for after playing, check out our guide.

    • Find tasks that resonate with your students and align with the curriculum. Make sure to review the questions and images closely. It's key to reflect on how you can inspire your students by helping them interpret the tasks well. When showcasing texts in the finals, read them with enthusiasm and point out their potential. This is a great opportunity to teach literary devices and the craft of writing!

      You can also:

    • Yes! Click "My Sets" in the left menu → Create set → Add challenge.

      • Create a challenge from scratch: Switch to the tab labeled "Create Challenge" and fill in the challenge details.

      • Modify a challenge from our library: Add a challenge, then click the three dots in the corner of the image → Edit.

      Want to tweak or add a twist to an existing set? Just save it to "My Sets" and follow the steps above!

      Here are a few tips for success:

      • Mind your images: Avoid placing critical details in the lower part of the image. For best results, use images with an aspect ratio of 16:9 or fit them to this size beforehand.

      • Keep it focused: Limit the prompt to a single deliverable for clarity and simplicity.

      • Write short tips: Students who read tip cards rely on them heavily. Thoughtful, clever tips can help both you and your students approach challenges more effectively; it's a win-win!

      Keep in mind that while you can save your drafts at any time, all fields must be completed before a challenge is playable.

      We are planning to make it possible to share your challenges with other teachers. In the meantime, you can collaborate with your colleagues via a document like this template, which you can duplicate for your own use.

      Check out this blog post for a visual guide, a slide deck, and some other features that may be new to you.

    • Yes, you can create and manage multiple classes by clicking on your name in the top right corner of the platform. This feature allows you to easily organize students across different blocks or hybrid classes, keeping student data neatly separated and accessible.

    • Educators in the US and Canada
      The waitlist is no more! You can get started right away by logging in here. If you’re expecting an email from us but haven’t received it, please check out the solution “Not receiving emails”.

      Educators in other countries
      WeWillWrite is not yet available in your area. You can sign up here to be notified when it is!

    Preparing

    Playing

    • Each game gets a unique PIN code. Students click “Play” on our home page or navigate to join.wewillwrite.com, enter their name once, and the browser automatically remembers it for them without the need for student log-ins.

    • Currently, the game is designed to be played with 9 or more students. The social and collaborative elements are essential to the gameplay, and having a larger group enhances the team-based experience.

      However, we are actively exploring alternative game modes to adapt WeWillWrite for smaller groups or fewer students while maintaining engagement levels.

    • You can adjust the median writing time in your account settings or before starting a challenge set. Challenges in a set begin with shorter writing times that gradually increase, helping students build stamina, manage time, and ease into writing.

      We recommend playing multiple challenges in a session to help you and your students get comfortable with the structure. During testing, we found that maintaining a balanced writing time is crucial for engagement—too much time can cause restlessness, while too little can disrupt focus. Striking this balance fosters creativity and sustained attention.

    • WeWillWrite has a robust filter to catch inappropriate language and prevent students from using classmates' names in their texts. Any texts that violate these rules are automatically removed from the game. Additionally, you will be able to see which texts were removed by navigating to "Student Texts" in the sidebar of the portal.

      You also have the ability to moderate during the final rounds by replacing texts that don’t meet your expectations. To minimize issues, we recommend setting clear rules and expectations beforehand and giving students a quick overview of the game.

      From our experience with teachers in our pilot program in Norway, students are highly motivated to participate in the final round and have their work read by the teacher. They quickly learn that inappropriate texts can be removed, which encourages them to stay on track.

    • Yes! Our challenges are aligned with (at least) the Common Core State Standards (CCSS) for English Language Arts W.1 through W.4. We are currently implementing tags for challenges, which will indicate the specific standards each one helps your students achieve.

    • You can pause the game at any time to handle unexpected interruptions by clicking the symbol in the top left of your screen.

      We have also released a “Continue Later” feature that allows you to resume the game starting from the last incomplete round, ensuring your students can finish the challenge set and see the final results. Please note that currently, a round is marked as complete once you see the image for the next challenge. If you exit the game in those few seconds before it moves on, neither student texts nor the set will be saved. We’ll have a fix for this soon, which will save everything once the second round of voting is complete.

    After Playing

    • After you complete a game, all student texts are saved under the "Student Texts" section in the portal, allowing you to review and manage their texts.

      The fun doesn’t have to stop when the game ends! Students often want to continue working on their texts, so we recommend incorporating their writing into class activities for further improvement.

      Check out some ideas on page 4 of our guide, available here.

    • Currently, only the texts from completed rounds—where voting has been finalized—are saved. If you exit the game before a round is complete, the student texts from that round will not be available.

    Billing & Subscriptions

    • Check out the pricing page here for the subscription cost and details!

    • Yes! You can request a price quote for ten or more license subscriptions at wewillwrite.com/getquote

    Safety, Privacy, & Technology

    • We use AI in the following ways to enhance the learning experience:

      • Inspiring visuals: Pre-generated engaging photos that help create an immersive environment for students.

      • Real-time analysis: Our AI analyzes students' writing in real time, identifying literary devices and writing techniques that teachers can highlight during the final stage of each challenge.

      • Future features: We're developing AI-driven monitoring reports for teachers, along with personalized feedback to help each student improve.

      Please note that all of our writing prompts are crafted by us—not AI!

    • Nope! WeWillWrite works in any browser on Chromebooks, iPads, Macs, and PCs.

    • We take data privacy very seriously and comply with all relevant privacy laws to protect students' personal information. Here’s how we ensure privacy:

      • Strict data protection measures: We only collect and utilize data necessary to improve the user experience and ensure the platform runs smoothly.

      • No data selling: We never sell or share student data with third parties.

      • Privacy policy: Our privacy policy outlines our practices extensively. If you or your school/district have questions or would like to arrange a DPA, we can be reached at privacy@wewillwrite.com.

    • Community Manager here! I'm bringing all of what I know from 8 years in content moderation and child safety to WeWillWrite.

      Filtering: We automatically filter out texts containing student names and inappropriate language. We also provide a manual filtering option for teachers to remove texts during the finals.

      Strict data privacy measures: We never share students' information (or anyone's, for that matter) with third parties. 

      Teacher control: You can moderate during the final rounds by removing any texts you find inappropriate. Students are really motivated to have their work recognized, and we've found that even students with challenging behavior quickly adapt their behavior in order to compete with their peers. 

      Have ideas to improve safety? Please let us know!

    • We ask for first and last names to:

      • Prevent bullying: This helps us maintain a safe environment by tracking and identifying student submissions.

      • Track progress: It allows teachers to monitor individual student progress effectively.

      • Avoid confusion: Using both names helps distinguish between students with similar first names without requiring complex login methods.

      We do not share this information with third parties. 

    Accessibility & Student Support

    • Most students will get the hang of WeWillWrite on their own, but for those who struggle, patience and encouragement are key. Here are some tips to support them:

      • Focus on ideas, not errors: When reviewing their work, overlook spelling mistakes and instead focus on the meaning, ideas, and content. This will boost their confidence and motivation.

      • Validate original ideas: By highlighting and validating their unique thoughts, you help develop critical thinking. When students feel their ideas are valued, they’re more willing to take risks, explore new concepts, and expand their intellectual curiosity.

      • Foster a supportive environment: Shifting the focus from correction to potential allows all students to grow at their own pace, creating a positive learning atmosphere where every learner can succeed. This approach encourages growth and helps struggling students build confidence in their writing abilities.

    • WeWillWrite is thoughtfully designed to be accessible and inclusive for neurodiverse learners, including those with special needs, dyslexia, and ADHD. Here’s how we support students:

      • Accessibility features: The platform uses larger, bolder text and clear, easy-to-see buttons and links for improved readability. It’s also compatible with many built-in assistive features/tools and extensions such as "Text to Speech" and "Speech to Text."

      • For students on the spectrum:

        • Rigid, predictable game rules and structure

        • Minimal social instruction with built-in tips to guide students

        • Anonymity to reduce social pressure

      • For students with concentration and short-term memory challenges (e.g., ADHD):

        • Quick-paced activities to enhance flow

        • Constant variety with short, engaging tasks (e.g., watching, writing, reading, voting) to maintain focus

        • Competition and peer recognition to fuel intrinsic motivation

        • Visual, short, and simple instructions for easy comprehension

      • For students with dyslexia:

        • Anonymity for a safer and more comfortable experience

        • Readable design with larger, bolder text and clear buttons

        • Compatibility with assistive plugins like "Text to Speech" and "Speech to Text"

      These strategies ensure that all students, regardless of learning challenges, can participate comfortably and successfully.

    • We have thoroughly tested the platform with a variety of native and external accessibility tools including Text to Speech and Speech to Text. Keep in mind that your students may need to exit full-screen mode in order to access the accommodations they use.

      We are committed to enhancing accessibility and would greatly appreciate your input. If you believe a tool your students use is not compatible, please let us know! This information will help us ensure compatibility and a great experience for everyone.

    • We are planning to add additional language options, beginning with Spanish. However, we do not have a specific timeline for when this feature will be available. Stay tuned for updates on language support!

    Bugs & Connection Issues

    • Having trouble connecting to WeWillWrite? Frequent disconnects? Unable to start/join games or issues with pages and/or content not loading? These issues are usually not a bug, and are typically related to network or security settings, which can be adjusted quickly by you or an IT administrator.

      Troubleshooting

      You might be able to diagnose the issue yourself. Connect your device to a different network, such as a personal hotspot, to see if the issue is resolved. If it solves the issue, proceed with this guide including common causes of issues.

      Your school, district, or office has a firewall or proxy server or a web content filtering service blocking WeWillWrite

      The following URLs need to be open for teachers and students to access WeWillWrite. Please share this with your IT department.

      Note: These URLs must be accessible both for the school firewall and the web filter service(GoGuardian, LightSpeed and Securly).

      URLs
      https://wewillwrite.com Landing page of WeWillWrite. Teachers go here to learn about our product, read our blog, and access our portal.

      https://portal.wewillwrite.com The main page of WeWillWrite. Teachers go here to pick what to play, manage their class, see progress, and create sets and challenges.

      https://id.wewillwrite.com URL for WeWillWrite authentication, authorization, and Single Sign-On services.

      https://host.wewillwrite.com Where teachers go to host a game.

      https://join.wewillwrite.com Where students go to join a game.

      https://api.wewillwrite.com Main server for WeWillWrite; must be enabled for both teachers and students.

      https://server.wewillwrite.com Game server for WeWillWrite; must be enabled for both teachers and students.

      https://cdn.sanity.io Images are loaded from here.

      Some schools and organizations are able to set different access levels for specific groups. Your students’ devices may have a more restrictive access level than your device.

      How to solve: Try to connect a student device to a different network, such as a personal hotspot, to see if the issue is resolved. If it is, contact your IT admin to adjust the access level for student devices.

      Still doesn't work? Ask your IT department if WeWillWrite is labeled as "Generative AI" in their content filter solution.

      The issue persists despite open URLs

      It might very well be the web content filter blocking the urls. It's like a double firewall on top of your existing firewall. Ask your IT department whether your school and district uses: GoGuardian, Securly or LightSpeed. Allowing the URLs listed above should make WeWillWrite work perfectly well!



      If you are still unable to get things working properly, please contact support@wewillwrite.com for further assistance. In this case, there may be server-side issues for our engineers to fix.

    • Please view the other article in this section, "Connection issues or content not loading" for issues involving:

      • Delays

      • Disconnects or issues connecting to WeWillWrite

      • Content or images not loading

      • Inability to start/join games

      For other issues, please let us know via our feedback form.

    • This usually occurs when your inbox has automatically blocked or marked our emails as spam. To fix this, we recommend checking your spam folder, then speaking with your IT department to find the cause of the filter being triggered. They should also add our email domains to their approved senders list:

      • transactional.wewillwrite.com (used for actions you request such as resetting your password and changing your email)

      • wewillwrite.com (waitlisted, access granted, newsletter, and support emails)

      • billing.wewillwrite.com (invoices and subscription/payment emails)

      If you aren’t receiving our emails on a personal email, you can approve our domains yourself. The below steps are for Gmail accounts, but the process will be similar for most email providers.

      1. Go to your email settings and click “See all settings” → “Filters and Blocked Addresses”

      2. Create a new filter. Add wewillwrite.com to the “From” field and click “Create filter”

      3. Checkmark the boxes “Never send it to Spam” and “Also apply filter to _ matching conversations”, then click “Create filter” once more.

      If you are waiting for access, please check out our answer to “How long does it take to get off the waitlist?”

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