School Purchasing FAQ
How do I get an invoice, and where should we send our PO?
If you don’t have a quote yet, you can request one in this form. When you’re ready for an invoice, please let us know and/or send your purchase order to support@wewillwrite.com.
If your school is tax-exempt, please include your tax-exemption certificate with the PO. You can use this table to determine if tax may apply when purchasing WeWillWrite in your state.
Who can I contact about vendor forms?
You can find the following documents in our Google Drive:
For other forms, please reply to your quote email or contact us at support@wewillwrite.com.
What payment methods do you support?
Invoices for school purchases can be paid by:
Debit, credit, or purchasing card (P-card)
Online ACH via Stripe checkout
Check (when purchasing 5+ licenses)
For an individual subscription for one teacher, please use the checkout in our portal.
If you need to use a PO for a small order: submit a quote request, then reply to the quote with how many licenses it should be updated for.
How do teachers get access?
After payment or submission of a PO, you’ll receive a unique activation link. Upon activating the licenses, you’ll see your dashboard with a unique invitation link to share with teachers. Check out our License Manager guide for more details.
License management: license.wewillwrite.com
Teacher portal: portal.wewillwrite.com
A teacher can’t join the group. What should I do?
This typically happens when the teacher already has an active subscription through:
A personal license purchase
Existing membership in a group
Solution:
Use the troubleshooting tool on this page. If issues persist, contact us for assistance.
Troubleshoot: Joining a License Group
⚠️ Action Required
Cancel your current subscription, then contact support.
Since you have an active subscription, you'll need to cancel it first. After canceling, email us at support@wewillwrite.com so we can enable you to join your group license.
⚠️ Check Your Invitation Link
Make sure you're using the correct link format.
Your invitation link should begin with license.wewillwrite.com/join/
If your link includes /activate/ instead, that's the manager activation link. Ask your license manager to copy the correct invite link from license.wewillwrite.com
✓ Success! You're Already In
Good news: You're already in the group and don't need to do anything else.
From now on, just use portal.wewillwrite.com to access the platform. Bookmark that link for easy access!
⚠️ You're in a Different Group
You may have joined another group (e.g., you switched schools, or your district purchased for multiple schools and shared the wrong link).
Next steps:
- Reach out to the email displayed in your billing settings so they can remove you from their group
- If you can't quickly contact them, email us at support@wewillwrite.com and we'll help sort it out
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