School Purchasing FAQ
How do I get an invoice, and where should we send our PO?
To request a quote, visit license.wewillwrite.com/volume-purchase. Your quote will be emailed to you. If someone else will be handling the invoice, please forward the quote email to them.
When you're ready for an invoice, open your quote (from the email we sent you) and:
Enter your PO number and upload your PO document on the quote page.
If your school is tax-exempt, mark the quote as tax exempt and upload your tax-exemption certificate on the same page. Note: You won’t see this option if the order will not be subject to tax.
Click Request invoice.
Uploaded documents are reviewed by our team before the invoice is issued.
How do I request another quote?
If you've requested a quote from us on or after April 7, 2026, you already have a customer number. Use it on your next quote so we don't create a duplicate customer record for you. If your last quote was before then, you’ll get one when you submit at license.wewillwrite.com/volume-purchase.
You'll find your customer number on your quote PDF and in any email we've sent about your order. If you can't find it, contact us at support@wewillwrite.com.
To use it: go to license.wewillwrite.com/volume-purchase, enter your email, check “I already have a customer or invoice number”, and enter your customer number (or invoice number — both work in the same field).
Who can I contact about vendor forms?
You can find the following documents in our Google Drive:
For Data Processing Agreements (DPAs), visit our Privacy & Security Overview (scroll to the bottom).
For other forms, please reply to your quote email or contact us at support@wewillwrite.com.
What payment methods do you support?
Invoices for school purchases can be paid by:
Debit, credit, or purchasing card (P-card)
Online ACH via Stripe checkout
Check (when purchasing 5+ licenses)
How do teachers get access?
After payment, or after we approve your PO, you'll receive a unique activation link. Upon activating the licenses, you'll see your dashboard with a unique invitation link to share with teachers. Check out our License Manager guide for more details.
License management: license.wewillwrite.com
Teacher portal: portal.wewillwrite.com
A teacher can’t join the group. What should I do?
This typically happens when the teacher already has an active subscription through:
A personal license purchase
Existing membership in a group
Solution: Use the troubleshooting tool on this page. If issues persist, contact us for assistance.
Troubleshoot: Joining a License Group
⚠️ Action Required
Cancel your current subscription, then contact support.
Since you have an active subscription, you'll need to cancel it first. After canceling, email us at support@wewillwrite.com so we can enable you to join your group license.
⚠️ Check Your Invitation Link
Make sure you're using the correct link format.
Your invitation link should begin with license.wewillwrite.com/join/
If your link includes /activate/ instead, that's the manager activation link. Ask your license manager to copy the correct invite link from license.wewillwrite.com
✓ Success! You're Already In
Good news: You're already in the group and don't need to do anything else.
From now on, just use portal.wewillwrite.com to access the platform. Bookmark that link for easy access!
⚠️ You're in a Different Group
You may have joined another group (e.g., you switched schools, or your district purchased for multiple schools and shared the wrong link).
Next steps:
- Reach out to the email displayed in your billing settings so they can remove you from their group
- If you can't quickly contact them, email us at support@wewillwrite.com and we'll help sort it out
Didn’t find what you’re looking for?
